Refund policy

We have a 30-day exchange/refund policy, which means you have 30 days after purchasing your item(s) to request an exchange or refund.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item(s). Only defective, damaged or incorrect item(s) are eligible for an exchange or refund.

To be eligible for an exchange or refund, your item must be in the same condition that you received it, unworn or unused, and with tags. You’ll also need the receipt or proof of purchase, as well as some pictures of the item(s). No exchange or refund will be issued after 30 days from purchase of your item(s).

To start an inquiry, you can contact us at loriellafarm@gmail.com.

Refunds
If your refund was approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us.